We had a septic back up and sump pump all go out at once, of course, on a late Friday afternoon. We called SERVPRO on Saturday morning with low hopes of being able to get anyone out due to weekend hours and scheduling, and not only could they get someone out that day, they came within about an hour and a half. The gentleman, David W., was the tech on service and he was extremely helpful and knowledgeable. I feel he went above and beyond explaining things thoroughly, was very friendly, and had our best interest at heart. When he left, three other servicemen came out and they were equally friendly and knowledgeable. I feel like the water in the basement is just one thing I don't have to worry about, they have it covered. Peace of mind is definitely worth it. We are repeat customers and will continue using their services.

Our school had a HVAC fire one week before winter break was over. We had a lot of water, smoke, and soot damage. SERVPRO sent an army of workers who worked around the clock to have our building open in time for school to start as scheduled. The team was responsive and helped us throughout the process. I would highly recommend SERVPRO of Davenport!

Thank you for your help, your crew is a hard-working crew that gets the job done quick.

A heartfelt thank you goes out to you from all of us at Blue Grass Fire Department. The generous support of individuals, such as yourself, makes it possible for our Fire Department to thrive and allows us to continue assisting those in our community that needs our help. Your generous donation of delicious dinner was greatly appreciated and made for a wonderful meeting afterward. 

From all of us at the Blue Grass Fire Department -- Thank You! 

We had a messy back-up incident in our basement that we discovered on a Sunday morning. Jason & his crew came out within a few hours of calling them & started the clean-up. It ended up being more extensive than we thought & involved significant remediation & repairs. Jason, Tim & their crew did a great job for us. They worked directly with our insurance company & were very responsive to our questions & concerns. Everyone was courteous & professional and took appropriate COVID precautions. They kept us informed along the way & showed up when they said they would. We are very happy with the results & would highly recommend using SERVPRO of Davenport/Bettendorf! 

I couldn't have been more pleased. The quote was reasonable. The work was done immediately, no waiting. The outcome was fantastic. We didn't need to replace any ceiling tile or do any painting when they were done. They were meticulously careful in covering everything in the room. This was my second experience with this company! They do it right!!!

SERVPRO has an outstanding reputation within this community of keeping buildings clean and safe. Their professional cleaners came in and cleaned our building and we knew everything was better than it was before. We used their certified program and we all felt better. We’re going to use them continuously as the virus is going on to keep our building clean.

I called SERVPRO to help with a difficult situation. Not only were they extremely sensitive to our situation but they also helped in ways above and beyond what was required. Thank you.

Thank you!!! Very satisfied.

We suffered catastrophic water damage to our floors in the kitchen, dining- and living rooms. The entire floor had to be removed down to the joists and treated for mold. I was very pleased with how attentive, timely and understanding the SERVPRO staff was with excellent attention to detail. The subcontractors they brought in were exceptional. They made a horrible situation much less overwhelming.

Thank you for the incredible service. Will Mooney did a wonderful job representing your company.

I'm very pleased with the service and courteous manner that Don and David performed the work. They did an excellent, complete job. Thank you!

Thank you so much for your help.

SERVPRO saved the day again! I spilled a lot of blue paint today on tan carpet and they were here within 2 hours. Great service, awesome employees and somehow they saved my carpet with their magic. Their customer service reps were extremely friendly and the employees that showed up were fantastic. Highly recommend!

The guys did a great job. The carpet looks great!!!

All personnel were friendly and courteous. 

They were prompt and courteous. 

Kevin and Dave are AWESOME!

We are glad to have them here, great job.

Dave, Shawn, Matt and the rest of the personnel were great from start to finish!

They did a great job! Keep up the good work! The guys were awesome!!!

Everyone that came to the house was very nice and easy to work with. I'd highly recommend your team/company. 

Techs were friendly and informative. 

They did exceptional work!

They were great!

Everyone was great!

Great job!!

Maintain what you have, great job. The end result was amazing!

Great service! Thanks!

Did a great fast job ridding the water out of my basement.

Not only did the crew respond fast, but they got the job done quickly as well. Happy customer.

Fast and professional service.

I am very satisfied with everything. Everyone did a fantastic job.

Vicki made all the difference. She was very helpful and very comfortable to be around

Everyone was helpful and polite. Could not ask for a better job or people doing the work. Thank you so much for all your help. 

They all did a good job. Very polite and were on site right away. 

Keep doing what you are doing. Two big thumbs up to all crew members.

Thanks for being so flexible with my needs and estimate.

Mike, Christie, and Vicki were excellent. They are excellent advertisements for the company. I would hire them to work for me.

Mike, Christie, and Vicki were excellent. They are excellent advertisements for the company. I would hire them to work for me.

Don and Mike were excellent! Great customer service. 

I felt so overwhelmed but these jedis arrived and worked diligently. My heroes! 

Everyone was great!

Very prompt service and understanding of our needs.

Staff was prompt, efficient and friendly. 

Great service.

Don't change!

Very satisfied! Always have been satisfied with service. 

I don't see how to improve this type of service. it was great!

Very fast very professional. 

The guys did a great job. The carpet looks great!!!

Team deserves a 5 star.

No recommendations, they were great!

Very informative, courteous, and knowledgeable. Would recommend to family and friends.

Keep up the great work!

Could not be better! Would recommend to anyone!

Please express my sincere thanks to Nicole for her and all of your peoples help on such short notice. We will keep SERVPRO in mind if we have any such future incidents. Great job!!! Thank you very much.

Kevin, very kind would want him back again to do my carpet anytime. He did a very thorough job. Very happy customer. Would recommend Kevin to anyone.

Great staff and wonderful job!!! :) Will call about having vents cleaned in spring or summer. 

Went above and beyond to figure out the issue. Cleaned the air ducts very well and were very friendly to us. Would do business with again. 

Very professional. Thank you. 

I am very pleased with the results, thank you!

I appreciate everything Dave did for me.

Thank you, the whole staff was very friendly and helpful in all aspects of the job.

Don especially went above and beyond keeping me informed to as what was going on, what he found, and keeping our bedroom picked up at the end of each day. Excellent employee! Thank you!

They were great!

They exceeded my expectations.

Thank you for all your help!

The team did an amazing job. I wouldn't change a thing! They were courteous of our possessions and schedules and did a great job!

Very nice and accommodating

Did a good job! Professional Job!

They handle everything perfect. They were all awesome and sweet.

Matt was very knowledgeable, professional, courteous, and had attention to details. We really enjoyed working with Matt!

These gentlemen went above and beyond what was necessary.

Chanci and Mike were awesome. If we had any questions, they would answer them. If they didn't know they would find out and get back to us.

Excellent! Very Pleased!

So very professional, organized, kind, caring and they just don't stop! Fantastic employees and you should be proud!

I liked that they talked to my State Farm agent about the damage.

Great from start to finish!

Great Job!

Very polite and efficient!

Communication was great! Very happy with overall experience.

Thank you for promptly addressing our needs.

All of the team members were very respectful and did a wonderful job. I highly recommend this service to others. Thank you!

I requested SERVPRO due to having had prior experience. Sadly, with a flood in my basement. This one was much worse but I trusted and trust that all will be handled well! John is very professional, honest man, You hire well!

They Were Great!

The SERVPRO team was great. I would highly recommend them to my friends and family!

Guys that came out were very helpful and informative and did a great job!

Nicest,Friendliest, hard workers

No recommendations! Very impressed. They left me with a good feeling

Every time they clean my carpets, it looks like new! I don't know how they do it. The price is also extremely reasonable! The best kept secret in the Quad Cities for carpet cleaning

Recommended by my insurance adjuster, I was very satisfied

Service When We Needed It!

Every worker-Helpful,friendly, good workers

Don was lovely beyond anything you could have expected. Thank You!

Kevin did a great job and explained what he was doing to get pet stains out! Great Job!

I was very impressed at how fast SERVPRO responded. Nichole explained everything to be done thoroughly. The workers were here daily checking progress and were thorough and very polite.