Water Damage Restoration Process: 6 Steps

8/25/2021 (Permalink)

It takes patience and time for things to dry out.

Every flood and water damage situation is different, which means each one has a different solution that works best for its specific condition. Regardless of the situation, the water restoration process remains the same. Here is our 6-step process for a typical water-damaged property.

Step 1: Emergency Contact ~ the process begins the moment you call us! When you call, you should expect us to ask several questions regarding your emergency. These questions will help us determine what to bring.

Step 2: Inspection ~ we will do a detailed inspection of your home or property; which will include an assessment. We will check for the source of the water. Then we will determine the type of water. The type of water will affect the specific restoration process we use. We will then survey the damage. Also, we will move furniture and property contents to help prevent rust and stains, if needed.

Step 3: Water Removal ~ after the inspection and assessment, the water extraction begins. Our trained technicians will begin the water removal process. Then they will inspect the carpet and carpet pad; which may have to be removed, to protect the subfloor. The water removal equipment will detect moisture. We will use infrared cameras to see any hidden damage or water within the walls and ceiling.

Step 4: Drying ~ once all the water has been removed the drying process begins. We use dehumidification equipment, monitor it, and track its progress on all that was affected. Our drying equipment is to help prevent more damage.

Step 5: Cleaning ~ your walls, flooring, the ceiling will more likely require professional cleaning. We will do that along with cleaning your furniture, clothes, restorable belongings. We have the restore rather than replace mentality. We will also help get rid of any odor as well. We will also dispose of all damaged materials for you.

Step 6: Restoration ~ the process of restoring your home to pre-water damage condition! Restoration may include minor repairs.

SERVPRO can simplify the restoration process by handling both the initial water damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keep costs low.

SERVPRO of Davenport/Bettendorf | (563)386-3540
SERVPRO of Moline/Rock Island | (309)797-1199
SERVPRO of Muscatine | (563)264-8661