If you have a fire or water emergency, please call us now at (563) 386-3540

To have the optimal experience while using this site, you will need to update your browser. You may want to try one of the following alternatives:

SERVPROSERVPRO of Davenport / Bettendorf
Fire & Water - Cleanup & Restoration™
(563) 386-3540

SERVPRO's of The Quad Cities Water Damage Process

2/18/2022 (Permalink)

Quad Cities Flooded When there is water damage, CALL SERVPRO of the Quad Cities; we're here to help!

What is SERVPRO’s Water Damage Process?

In order to start our service and restoration service, you must sign the “Service Authorization Form.” That will allow us to take action immediately.

  • 1 hour: from notice of loss SERVPRO professional will contact you to arrange for service
  • 4 hours: of loss notification, we will be on-site to start mitigation service.
  • Detailed Explanation: SERVPRO trained professional will walk you through the process, step-by-step
  • Pretesting: a professional will begin pretesting for restorability
  • 8 hours: of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person.
  • Cleaning & Restoration: will work neatly and efficiently to help you regain control of your property when a damaging event has taken over. We use state-of-the-art restoration techniques to ensure your property is taken care of right the first time.
  • Final walk-through: when the work is completed, we will have a final walk-through will be conducted to help ensure your satisfaction.

We also provide references upon request, if it helps and makes you feel more comfortable and confident in us!

So, when we get there, and we need to determine how to proceed; we have a few steps we do.

  1. Identify Source
  2. Identify the type of water
  3. Do a survey to see the extent of the damage and inspect the premises
  4. Identify signs of visible growth of mold
  5. We will move furniture; if needed
  6. Water Extraction
  7. Check the carpet pad
  8. Do our treatment for odor and disinfectant
  9. Disposal, we remove the bad
  10. Floor and Wall Inspection
  11. Inspect the carpet, remove it if needed
  12. Measure the temperature and humidity for drying analysis
  13. Use professional drying equipment

Thank you for choosing SERVPRO, we have over 50 years of experience and leadership in fire and water cleanup and restoration. Our goal is to help make it "Like it never even happened."

SERVPRO of Davenport/Bettendorf | (563)386-3540
SERVPRO of Moline/Rock Island | (309)797-1199
SERVPRO of Muscatine | (563)264-8661

Other News

View Recent Posts