Fire Damage contact SERVPRO®

7/17/2024 (Permalink)

Damage from a fire can be extremely devastating

Damage from a fire can be extremely devastating for your family and your home. By being prepared and taking essential precautions, such as regular safety checks, you can drastically reduce your chances of suffering the losses that come with fire damage.

• Smoke alarm maintenance: Testing them regularly and replacing batteries ensures they'll function properly in a fire.
• Heating source safety: Keeping heating devices well-maintained and inspected reduces the risk of fire.
• Kitchen safety: Avoiding flammable materials near the stove and never leaving cooking unattended prevents common fire hazards.
• Dryer maintenance: Cleaning the lint trap and checking for stray lint or objects minimizes fire risk from dryers, especially gas dryers that require annual inspections.
• Electrical cord safety: Using them properly, avoiding overloading outlets, and repairing damaged cords prevents electrical fires.

For more information, please contact SERVPRO® Davenport/Bettendorf at 563-386-3540.

Pet Fire Safety

7/18/2023 (Permalink)

Pets are the cause of on average almost 750 house fires per year. These fires affecting around half a million pets and resulting in almost 40,000 deaths of pets. It is extremely important to be aware of how a pet can cause a fire in home. Accidents happen, but awareness is key. Your pet is family, so they should be included in your fire safety plan along with everyone else in your household. Pets can be trained to know what to do during a state of emergency. This means that if they aren't within eye view, they can be trained to remove themselves from your home when needed. Additionally, when practicing an escape plan, include your pets in this plan as well.

Some simple ways to make helping your pet escape is keeping your pet near entrances if they are kenneled so that fire fighters have easy access to them upon entry. Provide a list that fire fighters have access to on your windows or doors that include the number of pets and their names. 

There are ways to prevent your animals from causing a fire. Candles should be small so if knocked over they will go out easier, or even having a flameless candle or a wax melter. Keep space heaters out of the way so they can't be knocked over easily. Stoves are most common source of a fire when it pertains to fires caused by pets. Sometimes household objects can knocked over onto a hot stove or the stove knobs are turned. Cats are notorious for turning knobs on stoves or knocking over candles.

The best thing that any homeowner or tenant can own is a fire extinguisher that is easily accessible! No one ever thinks a fire can happen to them, but it happens a lot more often than people think! Being prepared is extremely important!

Soot and Fire Damage Removal

7/17/2023 (Permalink)

When it comes to removing soot after a fire, there are special steps that need to be taken. To start the process, highly-trained and experienced professionals with the appropriate tools are needed. Without the proper equipment or knowledge, more damage can be done, so it is always best to do things the right way the first time. The restoration process with a home or business is making everything looks like it did before the fire happened, "Like it never even happened." We want to make sure there is as little disruption in everyone’s life that is involved.

Although the soot and fire damage removal process takes time, we always try to make sure we are moving as fast and efficiently as possible. The most important thing to keep in mind is that we cannot rush the process, doing so leaves room for mistakes. SERVPRO as a company always tries to be as detailed as possible so the homeowner or business owner has no complaints after the job is done.

Is your Home Prepared for a Fire this Winter?

1/25/2023 (Permalink)

Is your home equipped with these preventative items?

Often times fire is associated with the dry, hot weather that plagues the country in the summer months. During this time, we see burn bans in place for local communities, wildfires out west, and all of the accidents related to fireworks and grills. However, home fires actually occur more frequently in the winter than any other season!

One of the leading causes for US home fires and injuries are caused by heating. Heating is also the third highest cause of home fire deaths. An example of heating in the winter that leads to fires are space heaters, which accounts for one third of the fires taking place in December, January, and February. To reduce this number, plug only one heat producing appliance into an electrical outlet at a time.  Another important tip is to keep anything that can burn at least three feet from any heat source!

Another leading cause for home fires in the winter can be attributed to candles. Candle related fires peak during December, January, and February, causing one third of home decoration fires. To decrease the frequency of these fires, keep candles at least twelve inches away from anything that burns. Families should also think about using battery-operated flameless candles.  

However even with this knowledge, sometimes you cannot plan for a fire. In this case, you should make sure your family has a fire safety plan in place so that you are prepared for the unexpectant. Examples of this would include making sure you have working smoke detectors on every level of your home, with smoke detectors placed in each bedroom, and outside the sleeping areas. You should be testing these detectors at least once a month to ensure the batteries work properly as well.

You should also have a fire extinguisher in your home. A fire extinguisher can stop a small accident from turning into something bigger as fire can spread very quickly. Kitchen fires often involve grease and oil, which can’t be extinguished using water, making a fire extinguisher even more valuable. Other reasons you should have one is for fires involving cooking appliances like air fryers and stoves, smoking in your home, and electrical products like curling irons and overloaded extension cords.

Practicing fire safety encompasses all of these preventative measures, but you also need open communication with your family. Does your family know where the fire extinguisher is located in the house? Do you know when the smoke detectors were checked last? What is your exit plan in the event of a house fire? Having these discussions will ensure everyone is prepared and ready to go!

You can’t always plan for a disaster, but you can help prevent one! Here at SERVPRO, we help the community every day and we will be there for you as well. We can’t change the fact that your home was damaged by fire, but we can make it "Like it never even happened."   

Protect Yourself from Harmful Smoke!

9/22/2022 (Permalink)

You’ve probably heard that if you’re escaping a fire, you should crawl low underneath the smoke. This is, of course, if you cannot find an alternate escape route away from smoke. Heat rises, and in turn, smoke rises. In the attached image, you can see a clear line where the door is damaged from smoke. It’s a great visual to show how important it is to stay low in a fire.

Inhaling harmful smoke for even a short amount of time can cause severe health problems. More than half of all fire-related deaths are due to smoke inhalation. Should you find yourself in a situation that you need to escape a fire through smoke, the air is generally cleaner 12 to 24 inches above the floor.

Emergency preparedness is so important and we make it a goal at SERVPRO to help our community be prepared for disasters. If you are ever caught in a building with smoke, remember to drop and crawl to the nearest exit. If you come to a closed door, touch it with the back of our hand to test for it. If it is hot, do not open it and look for another exit.

Fall Fire Safety!

9/22/2022 (Permalink)

The first day of fall was yesterday and with the change of the season comes loads of fun activities... bonfires, candles, and maybe even some baking! All of these things are fun, but we know that they can become dangerous quickly. That’s why we want to share some important fall fire safety tips with our fellow Quad Citians!

• Check your smoke detectors and make sure they are working properly… don’t forget to change your batteries with the time change!
• If you’re having a bonfire, make sure you’re in an open area away from overhanging branches and anything else that could catch on fire.
• Have a garden hose near your bonfire in case of emergency.
• Keep lit candles at least twelve inches away from anything that can burn and out of reach of children or pets.
• Use a timer when baking so you don’t lose track of time.
• When baking the batter, put a baking pan underneath your dish to catch the batter or excess liquid.

Enjoy the season safely! And remember that if disaster strikes, SERVPRO is here to help!

Have a Fire Plan!

8/16/2022 (Permalink)

With decades of experience in fire restoration, SERVPRO knows well how the effects of fire can devastate a home or business. As everyone knows, fire is also sometimes fatal. This is why every family should have a fire safety and response plan. When a fire breaks out, how quickly you act can make a huge difference in saving your home or business. The time it takes you to respond can also be life or death.

Once you have a plan set in place, make sure that everyone in your family knows the drill. It is especially important for your children to understand the plan. For extra safety, be sure to go over the plan at least once a year so there is no confusion.

For tips on what to include in your fire plan, call SERVPRO today.

Backyard Safety Tips!

7/15/2022 (Permalink)

BACKYARD SAFETY TIPS TO PREVENT HAVING A FIRE!

As the weather gets warmer, we tend to be outside more. We are using grills, fire pits, and patio heaters, and guess what; they all carry a risk of having a backyard fire. Here at SERVPRO of the Quad Cities, we want to help you stay safe from any backyard fires, here are a few tips to help have a safe, fun, relaxing summer enjoying your backyards with family and friends.

Fire Pits:

Keep all flammable items away from the pit

Keep it at least 10 feet from structures

Watch out for electrical wires

Keep an eye on kids and pets

Patio Heaters:

Only use them in well-ventilated areas, i.e., outdoors

NEVER use indoors

Don’t use them when it's windy

Keep an eye on kids and pets

Know how to shut off if needed

Grilling:

Propane and charcoal should be used only outside

Keep away from home, railings, and fences

Make sure to remove the grease

Always supervise the grill…never leave it unattended

So, if you are having a get-together, please follow these helpful tips.

As always, if a fire breaks out…you know who to call. SERVPRO of the Quad Cities will help you, we offer full-service capabilities with 24/7 service and will respond quickly to assess the damage and your best options. We will make it “Like it never even happened.”

SERVPRO of Davenport/Bettendorf | (563)386-3540
SERVPRO of Moline/Rock Island | (309)797-1199
SERVPRO of Muscatine | (563)264-8661

Lightening and Fire!

7/15/2022 (Permalink)

If your home or business is struck by lightning, you need to call the fire department immediately. Even if you do not see, hear, or smell a fire, it is better to be safe and prepared. When lightning strikes a structure, it can start a fire in attics or walls. So, while it may not seem like there was any damage, there could be an undetectable fire starting somewhere in your structure.

Why does this happen? When lightning passes through your home, it may take several paths to make its way to the ground as fast as possible. It may jump from outside lines to water pipes, or even from your gutter to window frame, and then to your electrical wiring in your walls.

It is best to be safe and call your local fire department to inspect your home or business to avoid significant damage.

Firework Safety!

7/1/2022 (Permalink)

Fireworks Safety

The 4^th of July is just around the corner; Happy Birthday America!!! There are thousands of reported firework-related injuries and fires every year. The safest way to enjoy fireworks is to leave them to the professionals.

Fireworks are used to mark special events and holidays.

Some fun facts:

1. More than 19,500 reported fires are started by fireworks
2. Burns account for 44% of injuries treated in the ER that are seen around the 4th of July
3. Hands, fingers, toes, and eyes are at the highest risk of injury
4. Children ages 10-14 have the highest rate of firework injuries
5. Sparklers account for ¼ of ER firework injuries

Safety Tips

1. Use only legal fireworks; know your local laws
2. Keep water close
3. Keep your distance
4. Fireworks should only be used outdoors
5. Never let children play with or light fireworks
6. Never point fireworks at yourself or others
7. Soak them in water after use before throwing them in the trash
8. Never try to relight a dud

Some ideas to celebrate without using fireworks

1. Use glow sticks,
2. Be loud and proud, use a different safer noisemaker
3. Do a movie night outdoors
4. Find silly string…have silly string battles
5. Have crafts…
6. Don’t forget the cake!

Stay safe!

SERVPRO of Davenport/Bettendorf | (563)386-3540
SERVPRO of Moline/Rock Island | (309)797-1199
SERVPRO of Muscatine | (563)264-8661

BACKYARD SAFETY TIPS TO PREVENT HAVING A FIRE!

7/1/2022 (Permalink)

BACKYARD SAFETY TIPS TO PREVENT HAVING A FIRE!

As the weather gets warmer, we tend to be outside more. We are using grills, fire pits, and patio heaters, and guess what; they all carry a risk of having a backyard fire. Here at SERVPRO of the Quad Cities, we want to help you stay safe from any backyard fires, here are a few tips to help have a safe, fun, relaxing summer enjoying your backyards with family and friends.

Fire Pits:

Keep all flammable items away from the pit

Keep it at least 10 feet from structures

Watch out for electrical wires

Keep an eye on kids and pets

Patio Heaters:

Only use them in well-ventilated areas, i.e., outdoors

NEVER use indoors

Don’t use them when it's windy

Keep an eye on kids and pets

Know how to shut it off if needed

Grilling:

Propane and charcoal should be used only outside

Keep away from home, railings, and fences

Make sure to remove the grease

Always supervise the grill…never leave it unattended

So, if you are having a get-together, please follow these helpful tips.

As always, if a fire breaks out…you know who to call. SERVPRO of the Quad Cities will help you, we offer full-service capabilities with 24/7 service and will respond quickly to assess the damage and your best options. We will make it “Like it never even happened.”

SERVPRO of Davenport/Bettendorf | (563)386-3540
SERVPRO of Moline/Rock Island | (309)797-1199
SERVPRO of Muscatine | (563)264-8661

Smoke and Soot Cleanup

3/7/2022 (Permalink)

When fire strikes smoke and soot are offenders of damage as well.

SERVPRO of the Quad Cities will do an examination of the area, to help determine what type of fire has taken place. Knowing the types of smoke and their patterns are vital to proper restoration. Smoke and soot can be very invasive and penetrate various cavities within your home, causing much more damage than is hidden.

Depending on the type of smoke depends on the type of residue that is left behind. Smoke has two forms, wet (plastic and rubber; low heat, smoldering, odor, sticky. Smoke webs are the most difficult to clean). Then there is dry smoke, (paper and wood, fast-burning, high temperature, heat rises, so smoke will rise as well.)

Some facts on smoke and soot:

1. Hot smoke migrates to cooler areas and upper levels
2. Smoke flows around plumbing systems
3. The type of smoke greatly affects the restoration process.

Each fire is different, smoke in each fire is different. Each one requires a different solution that is specific to the conditions. SERVPRO of the Quad Cities are professionals and have the correct equipment needed to restore your fire damage. Like it never even happened.

SERVPRO of Davenport/Bettendorf | (563)386-3540
SERVPRO of Moline/Rock Island | (309)797-1199
SERVPRO of Muscatine | (563)264-8661

Fire Restoration Services

1/28/2022 (Permalink)

Fire Restoration Process is the same for residential or commercial; just on a grander scale.

Fires can be devastating; the aftermath can be even worse. How do you know where to start, what to do, or who to call? SERVPRO of the Quad Cities is your number 1 Fire & Water Cleanup & Restoration Company. A trained uniform and equipped SERVPRO professional will walk you through the job process step-by-step, explaining what to expect and the anticipated outcome. We offer several services for fire, smoke, and soot restoration.

Structural Cleaning: after smoke or fire damage, ceiling, walls, woodwork, carpeting, and floors will need to be cleaned thoroughly. A trained professional will pretest to determine the extent of damage and then use specific equipment and cleaning products required to clean and protect different types of surfaces found in your structure.

Contents Cleaning: all of your restorable contents in the affected area will be professionally cleaned and deodorized. This would include area rugs, furniture, draperies, and upholstery. A SERVPRO professional will carefully inspect and test all fabrics in the structure to determine cleaning methods that are the most appropriate.

Deodorization: SERVPRO professionals provide specialized services that rid your home or place of business of offensive odors left by fire and smoke damage. We do not just cover up the smell, we seek out the odor and remove it.

Additional Services we provide if needed board-ups, inventory, move-outs, electronics, and artwork cleaning.

Every fire damage is different and requires a unique solution, but in general, the process stays the same. Damage caused by fire is stressful and confusing, you need a caring expert to help and guide you through the crisis. SERVPRO of Quad Cities has been trusted for more then 2 decades. We will treat you with respect and empathy. Our goal is to help make it… "Like it never even happened."

SERVPRO of Davenport/Bettendorf | (563)386-3540
SERVPRO of Moline/Rock Island | (309)797-1199
SERVPRO of Muscatine | (563)264-8661

Doors Open or Shut While Sleeping, That is the Question.

9/30/2021 (Permalink)

Close your doors while sleeping.

Do you close your bedroom doors when sleeping?

Do you feel safer with your bedroom door shut or open while sleeping, which one do you think is safer? Some feel safer with it open because they can hear the smoke alarm; on the other hand, others feel safer with it closed; because they feel it would give them more time. Well, if you thought it was safer to sleep with your door open, you would be wrong! In case of a fire, a closed-door can actually help be a barrier against the levels of carbon monoxide, smoke, and flames.

Reasons, why you should sleep with your door, closed

1. Fires are getting faster; we use to have 17 minutes to escape if there was a fire, now we are down to about 3 minutes.
2. Closing the door buys you time
3. Closed doors act as a barrier; helps slow down the spread
4. Firefighters have changed their ways of approaching a burning home or building.

Some tips and precautions to consider to be safe and prepared.

1. Create and practice a fire escape plan
2. Check your smoke detectors
   1. Remember they do expire
3. Smoke contains many gases that reduce oxygen in the air and can cause disorientation. So, keep those doors shut while sleeping.

If a fire disaster happens, call the professionals. SERVPRO of the Quad Cities offers full-service capabilities 24/7. We will make it “Like it never even happened.”  

SERVPRO of Davenport/Bettendorf | (563)386-3540
SERVPRO of Moline/Rock Island | (309)797-1199
SERVPRO of Muscatine | (563)264-8661

Fire Myths...DEBUNKED

9/10/2021 (Permalink)

Make sure NOT to overload your surge protectors.

Fires can be nice, warm, and cozy especially with a fireplace or campfire, but they can also be extremely dangerous, wreak havoc on forests, homes, and businesses. Regardless of your home or business is effective from damages of a fire, you need to protect yourself, your family, and your property.

Fire damage can start from the spark of a lighter to a lightning strike. 4 Fire Myths people need to know:

1. Smoke Detectors are enough. That’s true. Smoke detectors provide an early warning.
2. Sprinklers Will Cause More Damage. That’s true. The Sprinklers nearest the flame will activate.
3. Electrical Malfunctions Cause Fires. That’s true. Cooking causes more house fires than anything. Heating is second.
4. Flames Post Largest Potential for Damage. That’s true. Flames cause great damage, but it's important to remember that smoke is just as destructive. Smoke is full of toxic chemicals.

SERVPRO of the Quad Cities hopes this helps you. Don’t forget to have an evacuation plan in place before a fire starts. It’s always better to be prepared. If a fire disaster happens, before you risk further damage by attempting to clean up the damage yourself, call the professionals at SERVPRO of the Quad Cities. We are available 24-7.

SERVPRO of Davenport/Bettendorf | (563)386-3540
SERVPRO of Moline/Rock Island | (309)797-1199
SERVPRO of Muscatine | (563)264-8661

Smoke Webs

8/30/2021 (Permalink)

Smoke webs are not because you have dust or actual spider webs.

Smoke Webs

There are 2 types of smoke; dry and wet. What does that mean?

Wet smoke comes from plastic and rubber; low heat creates smoldering. Moisture makes smoke webs more difficult to clean. Wet smoke is black and surging that rises quickly.

Dry smoke comes from paper and wood; fast burning high temperatures. Dry smoke residue is usually powdery and dry. The fine powder is simpler to clean. You just wipe it off, but the smell will stick around.

What are smoke webs?

• Clustered in cobweb-like shapes in corners of the room:
•  When plastics burn, the smoke carries a stronger charge than when wood, cotton, or paper burns. Sometimes, this causes the smoke residue to form “smoke webs” where the walls and ceiling come together.
• Synthetic Substance Odors
• Burned synthetic residue can create smoke webs visible where walls and corners meet the ceiling.
• These smoke webs are called soot tags.

Smoke webs look a lot like cobwebs; however, they have nothing to do with having cobwebs or dust before the fire.

What causes soot tags/smoke webs? The soot particles bond together and cling to walls, ceilings.

How would you get rid of soot tags/smoke webs?

1. First, use a vacuum and remove all loose soot.
2. Next, use a dry-cleaning sponge to carefully wipe the remaining soot.
3. Lastly, use a degreaser to wash the surface. Switch out the water frequently and wring out your rag or sponge frequently and use a dry clean towel to dry the wall when finished.

Our trained professionals at SERVPRO of the Quad Cities understand the importance of removing soot and any damage. If you experience a fire in your home or business, call SERVPRO of the Quad Cities to take care of your fire, smoke, and soot damage for you!

SERVPRO of Davenport/Bettendorf | (563)386-3540
SERVPRO of Moline/Rock Island | (309)797-1199
SERVPRO of Muscatine | (563)264-8661

The Smallest Fire Can Leave Odors in Your Home for Years

7/28/2021 (Permalink)

Fire Damage; SERVPRO of the Quad Cities is your #1 Fire Restoration Company.

Fire, smoke, soot damages in your home can create unpleasant and permanent problems if not addressed properly. When a fire breaks out, various materials burn, the smoke that is produced travels through the home leaving an odor and residue. Unfortunately, these damages are often made more severe when unprepared homeowners attempt to perform the cleanup themselves.

SERVPRO professionals understand how disruptive fires can be for you and your entire family. SERVPRO offers 24/7 services for emergency response, we have trained uniformed technicians on-site of fire damage within hours of an emergency. We can have all your restorable items that are affected cleaned and deodorized to preloss condition. We don’t cover up lingering odors, we seek to out the source and remove it.  So, before you risk doing any more damage by attempting to clean it yourself, call SERVPRO of the Quad Cities!

Here are our normal Service Response Guidelines

~ within 1 hour from notice of loss, SERVPRO Professionals will contact you to arrange service

~ with 4 hours of loss of notice, we will be onsite to start mitigation

~ with 8 hours of on-site arrival a verbal briefing of the scope will be communicated.

SERVPRO of Davenport/Bettendorf | (563)386-3540
SERVPRO of Moline/Rock Island | (309)797-1199
SERVPRO of Muscatine | (563)264-8661

Pet Fire Safety

7/28/2021 (Permalink)

Don't forget about your pets when you are making your fire evacuation plan.

Fires are devastating, losing a pet is just awful! The best way to protect your pets is to include them in your fire evacuation plan. 

Keep pets near entrances when you are not home, collars on, and leashes ready in case firefighters need to rescue them.

Secure Young Pets…keep them away from potential fire-starting hazards.

Use a pet Window Cling that lets local rescuers know you have pets, and if needed they can try to find and locate them.

Pets left alone can’t escape a burning home. Consider using smoke detectors that are connected to a monitor.  

Pets are actually responsible for starting over 1,000 fires each year and over 500,000 pets are affected annually by fires.

A few tips for your pet from starting a fire

• Get rid of stove knobs
  • The most common way pets start a fire
• Put out open flames
  • Pets are naturally curious and drawn to open flames
• Use flameless candles
  • Pets can easily knock down candles when running or agitated.
• Secure the fireplace
  • Even with a mesh screen in front of your fireplace, a small spark or coal can land on carpet or pets’ hair. Don’t allow your pet to lay in front of the fireplace.

If you have a fire disaster,  let us help you take back control and help you clean, restore, and deodorize your home and belongings. Our goal is to help make it…Like it never even happened.

SERVPRO of Davenport/Bettendorf | (563)386-3540
SERVPRO of Moline/Rock Island | (309)797-1199
SERVPRO of Muscatine | (563)264-8661

Fireworks Safety

6/28/2021 (Permalink)

18,500 fires are started by fireworks each year.

Fireworks Safety

The 4^th of July is just around the corner; Happy Birthday America!!! There are thousands of reported firework-related injuries and fires every year. The safest way to enjoy fireworks is to leave them to the professionals.

Fireworks are used to mark special events and holidays.

Some fun facts:

1. More than 19,500 reported fires are started by fireworks
2. Burns account for 44% of injuries treated in the ER that are seen around the 4th of July
3. Hands, fingers, toes, and eyes are at the highest risk of injury
4. Children ages 10-14 have the highest rate of firework injuries
5. Sparklers account for ¼ of ER firework injuries

Safety Tips

1. Use only legal fireworks; know your local laws
2. Keep water close
3. Keep your distance
4. Fireworks should only be used outdoors
5. Never let children play with or light fireworks
6. Never point fireworks at yourself or others
7. Soak them in water after use before throwing them in the trash
8. Never try to relight a dud

Some ideas to celebrate without using fireworks

1. Use glow sticks,
2. Be loud and proud, use a different safer noisemaker
3. Do a movie night outdoors
4. Find silly string…have silly string battles
5. Have crafts…
6. Don’t forget the cake!

Stay safe!

SERVPRO of Davenport/Bettendorf | (563)386-3540
SERVPRO of Moline/Rock Island | (309)797-1199
SERVPRO of Muscatine | (563)264-8661

Warmer Weather Backyard Fire Safety!

6/11/2021 (Permalink)

Summers are for backyard fun!

BACKYARD SAFETY TIPS FROM HAVING A FIRE!

As the weather gets warmer, we tend to be outside more. We are using grills, fire pits, patio heaters, guess what; they all carry a risk of having a backyard fire. Here at SERVPRO of the Quad Cities, we want to help you stay safe from any backyard fires, here are a few tips to help have a safe, fun, relaxing summer enjoying your backyards with family and friends.

Fire Pits:

Keep all flammable items away from the pit

Keep it at least 10 feet from structures

Watch out for electrical wires

Keep an eye on kids and pets

Patio Heaters:

Only use them in well-ventilated areas, i.e., outdoors

NEVER use indoors

Don’t use them when it's windy

Keep an eye on kids and pets

Know how to shut off if needed

Grilling:

Propane and charcoal should be used only outside

Keep away from home, railings, and fences

Make sure to remove the grease

Always supervise the grill…never leave it unattended

So, if you are having a get-together, please follow these helpful tips.

As always, if a fire breaks out…you know who to call. SERVPRO of the Quad Cities will help you, we offer full-service capabilities with 24/7 service and will respond quickly to assess the damage and your best options. We will make it “Like it never even happened.”

SERVPRO of Davenport/Bettendorf | (563)386-3540
SERVPRO of Moline/Rock Island | (309)797-1199
SERVPRO of Muscatine | (563)264-8661

Grilling Season

5/28/2021 (Permalink)

Stay safe, be alert, man grilling!

Grilling Season

You can smell it in the air, the days are getting longer, friends and family stay later, temperatures are rising, and summer is already shaping up. Summer season is for grilling, however, with that being said it’s also peak time for grilling-related house fires.

Here are a few safety tips to follow before you grill:

1. Clean all racks and grease trays.
2. If you use a gas grill, check the tank for any possible leaks
3. Always keep your grill 10 feet away from structures
4. Make sure your grill is level and on a firm flat service
5. Make sure pets and kids aren’t running or playing around the grill
6. Just be alert and careful

BE SAFE!

If you’re grilling and disaster strikes, SERVPRO of the Quad Cities are your #1 fire and water cleanup company. We offer an array of full-service capabilities and are available 24/7!

SERVPRO of Davenport/Bettendorf | (563)386-3540
SERVPRO of Moline/Rock Island | (309)797-1199
SERVPRO of Muscatine | (563)264-8661

Spring Forward, Quad Cities!

3/11/2021 (Permalink)

Time to change the batteries in your smoke detectors.

Spring is in the air in the Quad Cities! The days are already getting longer and it is time to turn the clocks forward again this weekend! March 14^th is daylight savings time! While you’re changing all of the clocks around your house, it’s also an ideal time to change the batteries in all of your smoke detectors.

Smoke alarms are the simplest fire prevention tool and it’s important to make sure they are well maintained!

If your smoke detector is 10 years old, it is a good idea to replace the whole device. If it’s a combination carbon monoxide and smoke detector, you may want to replace it even sooner. It’s best to check the lifespan of your detector with the manufacturer.

In addition to changing the batteries every six months, set a reminder on your calendar to test your smoke alarms once per month. Smoke detectors are the simplest tool that saves the most lives, but they are useless unless they are working properly. 

Gain some extra daylight and peace of mind this weekend!

Fall Fire Safety

9/23/2020 (Permalink)

The first day of fall was yesterday and with the change of the season comes loads of fun activities... bonfires, candles, and maybe even some baking! All of these things are fun, but we know that they can become dangerous quickly. That’s why we want to share some important fall fire safety tips to our fellow Quad Citians!

• Check your smoke detectors and make sure they are working properly… don’t forget to change your batteries with the time change!
• If you’re having a bonfire, make sure you’re in an open area away from overhanging branches and anything else that could catch on fire.
• Have a garden hose near your bonfire in case of emergency.
• Keep lit candles at least twelve inches away from anything that can burn and out of reach of children or pets.
• Use a timer when baking so you don’t lose track of time.
• When baking batter, put a baking pan underneath your dish to catch batter or excess liquid.

Enjoy the season safely! And remember that if disaster strikes, SERVPRO is here to help!

Have A Fire Plan

7/6/2020 (Permalink)

With decades of experience in fire restoration, SERVPRO knows well how the effects of fire can devastate a home or business. As everyone knows, fire is also sometimes fatal. This is why every family should have a fire safety and response plan. When a fire breaks out, how quickly you act can make a huge difference in saving your home or business. The time it takes you to respond can also be life or death.

Once you have a plan set in place, make sure that everyone in your family knows the drill. It is especially important for your children to understand the plan. For extra safety, be sure to go over the plan at least once a year so there is no confusion.

For tips on what to include in your fire plan, call SERVPRO today.

You discharged a fire extinguisher. Now what?

7/6/2020 (Permalink)

A fire in your kitchen breaks out. What do you do? Grab a fire extinguisher and let it rip. But now you have a huge mess on your hands. What now?

Fire extinguishers play a large factor in minimizing the impact that fire has on your home or business. Without one, an otherwise small fire can turn into widespread devastation throughout the structure. In fact, in 75% of fires where an extinguisher was present, the fire department was not needed.

But the chemicals in fire extinguishers can be corrosive and harmful to your lungs or skin. For this reason, once the fire is put out, you should immediately take precautions to protect yourself and your family.

• Don’t sweep it. This can make the dangerous particles airborne.
• Open windows
• Wash your hands

If you need help cleaning up a fire extinguisher discharge, call SERVPRO today.

Lightning and Fire

6/29/2020 (Permalink)

If your home or business is struck by lightning, you need to call the fire department immediately. Even if you do not see, hear, or smell a fire, it is better to be safe and prepared. When lightning strikes a structure, it can start a fire in attics or walls. So, while it may not seem like there was any damage, there could be an undetectable fire starting somewhere in your structure.

Why does this happen? When lightning passes through your home, it may take several paths to make its way to the ground as fast as possible. It may jump from outside lines to water pipes, or even from your gutter to window frame, and then to your electrical wiring in your walls.

It is best to be safe and call your local fire department to inspect your home or business to avoid significant damage.

Practicing Fire Safety in the Kitchen

6/4/2020 (Permalink)

Home fires have been steadily decreasing each year for decades; but even one fire-related death is too many.

While your kitchen may seem like a safe place, the number 1 cause of home fire is cooking. And the number one cause of kitchen fires? Unattended cooking. It’s very easy to get distracted once you’ve put something on the stove, but there are a number of ways you can avoid a dangerous situation in your kitchen:

• If you are already sleepy or have consumed alcohol, do not use your oven or stove top.
• Make sure to stay in your kitchen when frying or boiling food on your stovetop.
• If you are cooking something that takes a while, check the stove regularly and set alarms
• Keep flammable objects away from burners

Smoke Alarm Safety

5/8/2020 (Permalink)

At SERVPRO, one of our goals is to help bring awareness to our community about the importance of practicing fire safety. And one of the most fundamental pillars of fire safety in the home is having and maintaining smoke alarms. In fact, the widespread use of smoke alarms in homes is considered a major factor in the decline in fire deaths over the years.

Here on some statistics to consider:

• 3 out of 5 fire-related home deaths take place in homes WITHOUT functioning smoke alarms
• 38% of all deaths related to home fires took place in homes with no smoke alarms
• The chances of dying in a home fire drops by 50% with the addition of working smoke alarms

What can you do? If you do not have smoke alarms, install them immediately based on your home specifications. Change batteries and test your alarms frequently. Stay safe!

Fire Prevention Month

10/4/2019 (Permalink)

October is Fire Prevention Month; which is why it's a perfect time to reexamine your emergency preparedness plans for your home or business. But do you have a fire escape plan? If you don't already have a fire escape plan, now is a great time to make one. In addition to a plan, you can also help prevent extreme damages from fire by changing your smoke alarm batteries. This is because the extent of damage can be limited if a fire is caught quicker.

According to the NFPA, once your smoke alarm starts going off, you have less than 1 or 2 minutes to escape your home safely. However, only 8% of surveyed people said their first thought was to leave the home after hearing a smoke alarm. In this way, creating and practicing an emergency fire plan could save your family's lives. By having a plan, those 1 to 2 minutes can be utilized to achieve the best possible outcome.

Here are some tips to prevent fire from happening in the first place:

• Do not leave stoves, ovens, toasters, irons, or candles unattended.
• Do not play with fire whether indoors or outside.
• Check electric appliances for frayed or damaged cords. Replace or fix when necessary.
• Keep bonfires a good distance from any structures.
• Make sure your smoke detectors have fresh batteries and are functioning properly.

For information on fire safety, feel free to call us at (563) 386-3540.

Being Prepared for a Fire: Have a Plan

6/12/2019 (Permalink)

Working in the Fire and Water Restoration industry, SERVPRO understands the devastating effects fire can have on a property. We also know too well that fires can be fatal. In many cases families do not have plans to follow in case of a fire. When fire strikes, you must act quickly to not only help reduce the extent of damage to your property, but also to keep your loved ones and pets safe from harm. For this reason, SERVPRO recommends all households have a plan set in place in case of a fire.

The first step is creating your plan. This will involve sitting down with your family, especially your children, so that everyone is aware of the plan. For each room in your home, there should be 2 specified exit points, such a doors or windows. Part of the plan will be explaining to your children that if one route is blocked—by smoke or fire—they should try the other route. The best way to do this is to draw a map that shows all exits. The plan should also specify a meeting place for everyone to gather after leaving the home. This meeting place should be a safe distance from your home. At this meeting place, you will then want to call 911—don’t stay in the home to call 911 and don’t go back inside.

Once you have your plan in place, reminders about your plan throughout the year can be helpful in remaining prepared at a moment’s notice. Practicing your fire drill with your children will help them better understand what to do and to keep calm if a fire occurs.

Of course, it is also import to teach your family about the importance of fire safety. This means teaching them that they should stop, drop, and roll if their clothing catches fire; crawl close to your baseboards to avoid smoke inhalation; and always listen to instructions from officials such as police or firefighters.

Call SERVPRO today for more fire safety tips!

Fire Caused by Lightning

5/31/2019 (Permalink)

When you think about how a fire may start, what first comes to mind? A stove burner left on, a clogged dryer vent, or faulty wiring? All of these instances are common. But what about lightning? According to the National Fire Protection Association (NFPA), local fire departments in the United States responded to an average of 22,600 fires that were started by lightning—this data was gather between 2007 and 2011. While uncommon, they do happen, and especially around the summer months. In fact, fires caused by lightning strikes are most common between the months of June and August, taking place between late afternoon and evening.

Because our homes are made of wood and other highly flammable materials, they can be easily ignited by a lightning strike. This will often take place in the attic or roof of a home; this is because the lightning channel must pass through the roof to get to the conductive materials, such as piping and wires within our walls and ceilings. While it is most common for the fires to start on the roof or in the attic, if lightning travels through a home’s wiring system, fires can start anywhere.

If your home is struck by lightning, you will want to immediately call the fire department in case of a fire. Because lightning can travel through your home internally via pipes and wires, an ignited fire may not be outwardly apparent. This is why it is safer to have the fire department on their way to not only put out a possible fire, but to make sure your home is not at risk of a fire. In fact, it may be a good idea to contact an electrician to make sure that your wiring was not damaged by the lightning strike.

While fires caused by lightning are rare, it is still important to always be prepared!

How to Have a Safe Fire Pit

4/25/2019 (Permalink)

How to Have a Safe Fire Pit

Fire pits are a great addition to your outdoor space and can be fun to gather around with family and friends. As the weather is getting nicer, they are a great excuse to get outside and enjoy spring. But as fun as fire pits can be, taking safety precautions is extremely important to avoiding possible fire-related disasters. Misuse use of fire pits can often lead to grass fires that can spread to neighboring properties, or worse: house fires. The following tips will help you enjoy your fire pit while also staying safe:

Placement of Your Fire Pit

• At least 10 feet away from homes, other structures, and neighboring yards
• Never place under a covered porch, low hanging tree branches, or mounted awnings
• Make sure the surface under your fire pit is non-flammable

Preparing for Your Fire

• Make sure no flammable materials are place near your fire pit
• Create a barrier of rocks or cement blocks to keep fire contained (if you are not using store-bought)
• If you are building your own fire pit, make sure the pit is at least 6 inches deep at center and at least 2 feet across

Starting Your Fire

• Be conscious of wind direction and move flammable materials accordingly
• Do not light your fire if it is exceedingly windy
• For extra safety, you can use fire-starter sticks instead of lighter fluid

For more information, call your fire professionals at SERVPRO of Davenport/Bettendorf.

Fire Extinguisher Aftermath Safety

3/27/2019 (Permalink)

Fire extinguishers play a crucial role in minimizing the impact that a fire can have on your home or business structure. Having one close by is critical to reducing your chances of large loses. An otherwise small fire can easily grow and spread throughout a structure quickly without the presence an extinguisher. In fact, in 75% of the cases where a fire extinguisher was used, a fire department was not required for assistance.

At the same time, the chemical spray from fire extinguishers can be potentially corrosive to materials in your home or office and harmful to your skin and when inhaled. For this reason, once you have successfully put out your fire, it is important to take precautions in cleaning up the sprayed areas. Below is a list of tips to keep you and your family or employees safe until SERVPRO arrives:

• Do not use a broom to clean up the dust, as this can aerosolize fine particles.
• Make sure the area is properly ventilated.
• Wash hands and any skin that comes into contact with the spray.
• Make sure family members and employees are trained in the use of fire extinguishers.

If you have used a fire extinguisher in your home or business, act fast to avoid further damage to your home, business or belongings and call SERVPRO of Davenport/Bettendorf at 563-386-3540.

How to Prevent a House Fire

3/11/2019 (Permalink)

Damage caused by a fire can be extremely devastating for your family and home. By being prepared and taking essential precautions, such as regular safety checks, you can drastically reduce your chances of suffering the losses that come with fire damage.

Smoke Alarms

Make sure to test your smoke alarms at least every 6 months and to change the batteries as needed. Don’t ignore a “chirp”—if your smoke detector is chirping, the battery should be changed immediately to ensure it functions properly in case of a fire.

Heating Sources

Make sure to inspect heating devices in your home. Whether you have a forced air furnace or use space heaters, it is important to ensure that they are functioning properly to avoid a possible fire. This means changing filters or discarding heaters with damaged wires. In addition, your risk for a fire can be reduced substantially with yearly inspections.

Cooking

Always be sure that nothing flammable is on or near your oven or stove top, such as curtains, potholders, rags, or paper towels. Also never leave burners unattended while you are cooking, as this is a leading cause of house fires. If you must leave the room, remove the pot or pan from the heating source and turn it off.

Dryer

It is important to keep the lint trap on your dryer clean, as it can be a possible fuel source for an impending fire. For the same reason, make sure to check behind the dryer for stray lint or objects that may have fallen. Also, if you have a gas dryer, it is helpful to have it inspected once a year to ensure all connections are secure.

Electrical Cords

Always be aware of where cords are plugged in and that they are being used properly—this means not overloading outlets or power strips with too many electrical devices. Also watch out for any damaged wires and repair or replace them as needed. And remember, because electrical cords can produce heat, do not cover them with anything, such as with rugs or furniture.

For more information, please contact SERVPRO Davenport/Bettendorf at 563-386-3540.

Tips To Prevent Winter Heat-Source Fires

3/7/2019 (Permalink)

Fireplaces should always have a screen

Whether you use a furnace, wood-stove, fireplace, or space heaters to heat your home during the winter, operating each of these devices correctly will greatly reduce your chances of a fire.

Furnaces: Periodically check and/or change your air filter to avoid flammable build-ups. Schedule annual inspections of your furnace to ensure it is functioning properly.

Fireplaces: Always use a metal or tempered-glass screen while operating your fireplace. It is also important to have your chimney and/or vents cleaned and inspected at least once a year.

Woodstoves: Never leave a woodstove door open. The only time the door should be open is when you are A) starting the fire, or B) adding wood to an existing fire.

Space Heaters/Electric Radiators: Always plug space heaters directly into a wall; this means no extension cords or surge protectors. Be sure that your space heater has an automatic shut-off in case it tips over. Always keep any flammables at least 3 feet away from heat sources.

7 things you need to know about smoke alarms

5/1/2018 (Permalink)

Smoke alarms save lives when properly installed and maintained. Below are a few tips to take into consideration when thinking of your home or businesses fire alarms.  

1. Test smoke alarms monthly.

Hold down the test button to hear the alarm sound. If faint or non-existent, it’s time to replace the batteries.

2. Know when to replace the batteries and the unit.

Smoke alarms with non-replaceable batteries need the entire smoke alarm unit replaced every ten years. Other alarms need batteries replaced every year, and the unit replaced every ten.

3. Identify how many smoke alarms you need.

According to the National Fire Protection Association (NFPA), smoke alarms should be on every level, including the basement. It is recommended to install a smoke alarm in every bedroom.

4. Do not paint your smoke alarm.

Smoke alarms are designed to have airflow. Painting your alarm may cause issues with fire detection.

5. Smoke alarms should be interconnected.

All of the alarms in the home should sound, not just one. This keeps all quarters notified.

6. Consider a combination alarm.

Carbon monoxide gas is extremely toxic and dangerous. It is odorless and tasteless, making it very difficult to detect. Purchase a fire alarm that includes a carbon monoxide sensor.

7. Ask a professional to install detectors.

If you need help installing, testing or changing batteries in your smoke alarms, contact your local fire department, an electrician or the American Red Cross.

Be sure your home or workplace has a fire emergency plan in place and conduct regular fire drills. And remember, when in doubt throw it out. It’s always better to be safe than sorry.

For more information on Emergency Preparedness, contact SERVPRO of Davenport/Bettendorf at (563) 386-3540.

Fire, Smoke and Soot Restoration Services

1/4/2018 (Permalink)

Structural Cleaning

After a smoke or fire damage, ceilings, walls, woodwork, carpeting and floors will often need a thorough cleaning. SERVPRO of Davenport/Bettendorf will pretest to determine the extent of damage. We use specific equipment and cleaning products to clean and protect different types of surfaces. Depending on the amount of soot, we may even be able to reduce the cost of recovery by cleaning lighter soot deposits.

Contents Cleaning

All of the restorable contents in affected areas will be professionally cleaned and deodorized. This includes area rugs, furniture, draperies, and upholstery. We will begin by inspecting and testing all fabrics in the structure in order to determine the most appropriate cleaning method. All other restorable contents will be cleaned and deodorized to preloss condition. This includes electronics, art, wood furniture, kitchen items, clothing, bedding, bric-a-brac and much more. IF requested, we can provide an inventory list of all “to be claimed” items.

Deodorization

SERVPRO of Davenport/Bettendorf provides specialized services which ride your property of offensive odors left by fire or smoke damage. It is important to note that we do not merely mask the doors with a fragrance, we seek out the sources of the odor and remove them.

If your property does suffer fire damage, we are readily available 24 hours a day, 7 days a week, and 365 days a year. Contact SERVPRO of Davenport/Bettendorf at (563) 386-3540. We are always here to help.

Emergency Fire Damage Process Overview

1/4/2018 (Permalink)

One Hour

Within one hour from notice of loss, SERVPRO of Davenport/Bettendorf will contact you to arrange for service. You will know help is on the way.

Four Hours

A project manager will be on-site to start mitigation services. The key to reducing damage and saving money is responding quickly to your damage.

Detailed Explanation

A project manager will walk you through the job process step-by-step, explaining what to expect and the anticipated outcome.

Pretesting

A project manager will begin pretesting for restorability, working from the source of the damage outward.

Eight Hours

A verbal briefing of the scope will be communicated to the appropriate person, normally your adjuster or property manager,

Cleaning, Restoration, and Deodorization

SERVPRO Davenport/Bettendorf professionals will work neatly and efficiently to help you regain control of your property when a damaging event has taken over. They will use state-of-the-art restoration techniques to ensure your property is taken care of right the first time.

Final Walk-Through

After the work has been completed, a final walk-through will be conducted with you to help ensure your satisfaction.

If your property does suffer fire damage, we are readily available 24 hours a day, 7 days a week, and 365 days a year. Contact SERVPRO of Davenport/Bettendorf at (563) 386-3540. We are always here to help.

Halt Winter Heating Hazards

12/19/2017 (Permalink)

Around this time of the year, we encounter changes in weather and low temperatures. In an effort to stay warm, many people use alternative heat sources such as fireplaces or space heaters.

According to the National Fire Protection Association, the annual direct property damage from heating fires is estimated at a whopping $1 billion dollars. This is a serious matter and it is important to abide by the following safety tips to reduce your risk of a heating-related fire:

• Keep anything flammable at least three feet away from heating equipment, like the furnace, fireplace, wood stove, or a portable space heater. Have a three foot "kid-free zone" around open fires and space heaters.
• Make sure the fireplace has a sturdy screen to stop sparks from flying into the room. Ashes should be cool before putting them in a metal container. Keep the container at a safe distance away from your home. 
• Remember to turn portable heaters off when leaving the room or going to bed. 
• Always use the right kind of fuel, specified by the manufacturer, for fuel burning space heaters. 
• Have heating equipment and chimneys cleaned and inspected every year by a qualified professional. 
• Have a qualified professional install stationary space heating equipment, water heaters or central heating equipment according to the local codes and manufacturer's instructions.
• Test smoke alarms monthly. 

If your property does suffer fire damage, we are readily available 24 hours a day 7 days a week. Contact SERVPRO of Davenport/Bettendorf at 563-386-3540. We are always here to help.  

Holiday Safety: By the Numbers

12/19/2017 (Permalink)

The Holiday season is a time for joy and happiness. But unfortunately, at times it can also bring danger. Fires around the winter time are at it's peak. They can claim the lives of many Americans and injure even more. The statistics below are provided by the United States Fire Administration (UFSA): 

400

The average number of lives lost due to holiday fires. 

1,650 

The average number of injuries due to holiday fires.

$990 million

The average cost in damages due to holiday fires. 

We can decrease these numbers by taking safety precautions. Always remember to:

• Use only non-flammable decorations
• Maintain Holiday lights
• Do not overload electrical outlets
• Avoid using lit candles
• Don't block exits 

Consider all of this information as you enter the holiday season. Whether you are ready for the holidays or not, SERVPRO will always be ready. And always ready to help you. If disaster does strike your home or business during the holiday season, SERVPRO of Davenport/Bettendorf is on call 24 hours a day, 7 days a week,  365 days a year. Call us at (563) 386-3540.

8 Ways to Avoid Holiday Fires

12/7/2017 (Permalink)

December is the peak time of year for fires. In particularly, candle fires. Listed below are 8 things you should not do this holiday season:

1. Do not place candles on cluttered surfaces. Place them at least 12 inches away from anything that burns.
2. Do not use flammable decorations.
3. Do not place Christmas decor close to any heat source. Christmas trees and decor should be at least three feet away.
4. Do not overload electrical outlets.
5. Do not link more than three Christmas lights together.
6. Do not leave candles or lights on when you are leaving your property.
7. Do not plug space heaters into extension cords. Only directly into outlets.
8. Do not succumb to unattended cooking. Stay in the kitchen and keep an eye on cooking ware and cooking surfaces.

With all things considered, keep this list in mind as you prepare for holiday festivities. Our goal is to help keep homes merry and bright!

If disaster does strike, we are readily available 24 hours a day 7 days a week. Your local SERVPRO Franchise Professionals wish you a safe and happy holiday season!

What you need to know about electrical fires

12/7/2017 (Permalink)

As we are thrust into the colder months, the amount of time spent indoors increases significantly. As a result of this, more appliances are generated. Many light and heat sources are utilized for both warmth and for holiday decor. During this time of the year, it is no surprise that heating and electric bills rise. However, the risk of an electrical fire rises as well.  December and January are the peak months for electrical fires.

According to the National Fire Protection Association report, US Fire departments respond to approximately 48,000 electrical-related fires annually. The cause of these fires may be due to faulty circuits, overloaded outlets, or electrical failures. Further research cited that 74 percent of residential fires were caused by some type of electrical failure or malfunction which contributed to the ignition.

Avoid these electrical fires by following these safety precautions:

• Replace or repair damaged or loose electrical cords.
• Avoid running extension cords across doorways or under carpets. Consider having additional outlets added by a qualified electrician so you do not have to use extension cords.
• Avoid overloading outlets. Plug only one high-wattage appliance into each receptacle outlet at a time.
• If outlets or switches feel warm, frequent problems with blowing fuses or tipping circuits, or flickering or dimming lights, call a qualified electrician.  

Follow these tips to prevent a cooking fire from happening in your home.

10/6/2016 (Permalink)

SERVPRO of Davenport/Bettendorf is available 24/7 to help if a cooking fire damages your home.

Cooking fires are the number one cause of home fires. With the following tips, given to us by our friends at the National Fire Protection Association, you will be able to minimize the chances of a cooking fire happening in your home.

Cooking Safety

• If you are sleepy or if you have consumed alcohol, it is best to avoid using stove at all.
• If you are frying, grilling, or broiling food, stay in the kitchen. Even if you have to leave the kitchen for even a short amount a time, turn off the stove.
• Use a timer! Don't let yourself forget that you have food cooking.
• Keep all flammable materials away from the stovetop. Paper towels, oven mitts, wrappers, or anything else that could catch fire should be kept away.
• Keep children at least 3 feet away from the stove. 

Should you have a small grease/cooking fire...

• If a small fire occurs on the stovetop, place a lid over the pan, and turn off the burner. Do not remove until it has completely cooled.
• If a fire occurs in the oven, turn off the heat and keep the door closed.

If you have any doubts about putting out a small cooking fire..

• Get out immediately, and close the door when you leave to help prevent the fire spreading.
• Once you are outside, call 9-1-1 or your local fire department.

Should a cooking fire damage your home. Contact SERVPRO of Davenport/Bettendorf at (563) 386-3540.